What Our Legal Framework Covers
Our terms of use set the rules for every account on bpjs138 — from how you register to how withdrawals are processed and disputes are handled. When you connect a DANA, OVO, or GoPay wallet to your account, that payment link is subject to both our
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terms and the conditions of your chosen wallet provider. We do not override their verification rules; instead, we work alongside them so your account balance and transaction history stay consistent on both ends. Jurisdiction matters here. Access to bpjs138 depends on local law and is available
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only where permitted in your region. We do not make blanket eligibility claims. If local regulation changes, we update our policy and notify you through your registered contact details. Account suspension or restriction may follow when a user's region becomes ineligible under updated local law —
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not as a penalty, but as a compliance step. Players in Makassar and elsewhere in Indonesia should review this section periodically, since regional availability can shift. For any dispute about a transaction made through OVO or GoPay, we ask you to raise the issue through our
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support channel first so we can match the record on our side before escalating to the wallet provider. Most payment disputes resolve at that first step.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.